Promotions Terms and Conditions

Castle and Gregory Limited is registered in England under company number 10394888 with a registered office at Unit 6, Heritage Business Centre, Derby Road, Belper, Derbyshire, DE56 1SW (“we”, “us”, “our”).

These Promotions Terms and Conditions are the terms upon which we offer promotions and discounts (Promotions). They consist of the General Promotions Terms and Conditions which apply to all Promotions and the Specific Promotion Terms and Conditions which apply for each specific Promotion.

1. The General Promotions Terms and Conditions which apply to all Promotions are:

(a)        Unless otherwise expressly stated, each Promotion cannot be used in conjunction with any other offer.

(b)        Unless otherwise expressly stated, Promotions do not apply to delivery charges.

(c)        Promotion offers are not valid against the purchase of gift vouchers or gift cards;

(d)        Orders can be placed online, over the phone and in-store. Promotion offers will be applied in cart once all applicable products have been added to your order.

(e)        Where a Promotion code has been issued, you must enter (or quote, if undertaking by phone or in store) the code prior to placing the order for the Promotion to be activated/accepted. Codes cannot be applied retrospectively.

(f)          We accept no responsibility for Promotions not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind or if for any reason a technical interruption, fault or site failure occurs when purchasing online, we do not take any responsibility for incomplete purchases and any incomplete purchases will not be considered valid for entitlement to the Promotion. We accept no responsibility for any purchases which are not completed for any reason;

(g)        Where Promotions are limited to one offer per person or one offer per household, multiple orders placed under the Promotion will be not be honoured;

(h)        Where Promotions are exclusive to specific customers, the Promotion offer will not be honoured for other customers;

(i)          Promotions for discounted (or free) delivery or returns are limited to UK Mainland addresses, meaning those parts of England, Scotland and Wales that are accessible from London without crossing water, and the returns are limited to one entitlement per order.

(j)          Free gifts are limited availability and are one per customer / household while stocks last. No alternative will be offered.

(k)         Orders received after the Promotion closing date will not be valid for entitlement to the Promotion;

(l)          Our decision regarding any aspect of the Promotion is final and binding and no correspondence will be entered into about it;

(m)       Participants are deemed to have accepted and agreed to be bound by the applicable terms and conditions of a Promotion upon placing their order. We reserve the right to refuse entitlement to the Promotion to anyone in breach of these terms and conditions;

(n)        Any refunds of purchases made on Promotion will take into account the offer applied and:

(i)          discount codes or discount vouchers are non-refundable under any circumstances and in this event will be forfeited.

(ii)        if you have taken advantage of a Promotion and then return only part of your order this may affect the refund value. For example, if you order a number of items as a package at a discounted offer price, the return of one of the items disqualifies the Order from the discounted offer price and your refund will be adjusted accordingly.

(iii)       free gifts issued upon purchase of returned goods must also be returned complete, in perfect condition and unused, or we may apply a reasonable charge.

(o)        We reserve the rights:

(i)          to decline acceptance of an order where in our reasonable opinion we believe the offer applied is invalid or is the subject of fraudulent activity;

(ii)        to hold void, cancel, suspend, or amend the Promotion at any time;

(iii)       to amend these Promotions Terms and Conditions at any time without notice.

(p)        Each clause of these Promotions Terms and Conditions operates separately and if any court or relevant authority decides that any of them are unlawful, the remaining clauses will remain in full force and effect.

(q)        The Promotion will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts.

(r)          Our Terms and Conditions of Sale [insert link] and Privacy Policy [insert link] apply to all orders.

 2. The Specific Promotion Terms and Conditions which apply for each specific Promotion are set out under the relevant heading below.

Extra 5% off with Newsletter Sign Ups

(a) This Promotion applies to valid orders placed from 31/10/17 to 31/12/17 (subject to using the appropriate Promotion code).

(b) Limited to one per person / household.

(c) A minimum order spend of £300 applies.

The General Promotions Terms and Conditions apply.